Skip to main content

Account upgrade?

  • April 17, 2024
  • 2 replies
  • 0 views
S

I just purchased the membership, however my account still shows expired and wont let me use the configurations. How long does it take for the system to renew my membership ?

2 replies

S

Hi @CirrusLiu,
it usually takes an hour or so but it can also be up to 24 hours, depending on the payment processor systems.
I checked your account now and it seems it is configured correctly.
Can you confirm it works?

Thanks,
Grega

S

Thanks! It’s working now!

Terms & ConditionsCookie settingsAccessibility statement
Account
Usage and reporting
Data
Search and orderView ordersView subscriptionsView data collectionsManage areas of interestBasemaps Viewer
Analyze
BrowserConfigurationsRequest Builder
Learn
DocumentationPlanet UniversityTerms of Use
Other
ExplorerStoriesTasking DashboardFeatures Manager

© 1994 Planet Labs PBC. All rights reserved. | Privacy Policy | California Privacy Notice |
Your Privacy Choices | Cookie Notice | Terms of Use