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Create order issue

  • April 17, 2024
  • 5 replies
  • 0 views
S

I seem to be having an issue when I try to create an order for a small amount of SPOT data. I go through the process of searching an AOI and then selecting an available scene but when I click ‘Create Order’ I get a blank web page. I am logged in (exploration account) and have a trial quota for SPOT data.
Thanks!
Christian

5 replies

S

Hello Christian,

Would you mind sharing which app are you using?
Best regards,

Jan

S

Hi Jan,
I am using EO Browser.
Thanks,
Christian

S

Thanks, we will look into it.

Could you by any change click F12 and check what errors are displayed in the Console? That would help a great deal.

Best regards,

Jan

S

The issue was already discovered and the fix will be deployed soon.

S

Just confirming that the fix was already deployed yesterday.

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