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Error uploading my own collection

  • April 17, 2024
  • 5 replies
  • 0 views

I am struggling to create a private Collection since an exception is been thrown:

{“error”:{“status”:500,“reason”:“Internal Server Error”,“message”:“null (Service: S3, Status Code: 403, Request ID: null, Extended Request ID: jKBvKM7FoY3g5u45aCsRXwjwEy5mT+RlkOFJnqIHwPFRs1Q/SlYaTdtIOzMO53d2YvxuKSRBVKY=)”,“code”:“COMMON_EXCEPTION”}}

However, my S3 Bucket is public and the Sentinel Hub access policy is set

5 replies

Sure,

I have only filled the create a new collection form:


  • Known Participant
  • April 17, 2024

Hi,

Can you please provide some more details of how you created the error? If you can provide snippets of the code you are using that would be really helpful.

Thanks


I have checked it again and both the policy and the region are correct.


  • Known Participant
  • April 17, 2024

Hi @cgutierrez

Can you (re)check that the bucket policy is correct? It should be something like this.

Also, is the bucket in appropriate region? (either eu-central-1 or us-west-2)


  • Known Participant
  • April 17, 2024

The error was resolved following the docs