Getting 403 response for PlanetScope order request

Hi @gmilcinski,

Thank you for the reponse.

No, I have not purchased through Sentinel Hub, but I purchased the quota for Tier 1/2/3 from Planet directly.

In the pricing page (Pricing), it seems planet user can use the data on Sentinel Hub:

• Existing Planet users can use the data through Sentinel Hub using their own credentials.

I thought that if I had a planet.com account, I could use that data from Sentinel Hub, am I wrong?

Best,

Hi @shunsukeakimoto,

to order PlanetScope data (or any other commercial imagery), you need to purchase a quota for the specific mission. You can do this here:
https://apps.sentinel-hub.com/dashboard/#/account/billing

Have you done this already?
Best,
Grega

I sent a message to you.

Best regards,
Shunsuke Akimoto

Ah, I see. You are right, was just not aware of this.
We just need to configure this option in our account. Can you message me, via forum, the e-mail of the Sentinel Hub account you are using? Or confirm that it is the e-mail associated to your Forum user? We will then set the needed.

Best,
Grega

It works as expected now.
Thank you!

Indeed, account should be set. Please let us know if it works as expected.