Skip to main content

MAXAR failed orders

  • April 17, 2024
  • 5 replies
  • 0 views
S

I’m trying to order a 5 km imagery (I take different locations) and every time I get one answer - DELIVERY_FAILED. What am I doing wrong? I’ve been trying for a month just to get at least a test shot

5 replies

S

Hi,
your orders look correct. We have contacted the data provider and will post here once we get their reply.

S

Is there any answer?

S

Unfortunately no. We have escalated the issue with them now.

S

Hi,

the cause of the failure is specific to your orders, so we will reply to you in private with more detail.

S

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.

Terms & ConditionsCookie settingsAccessibility statement
Account
Usage and reporting
Data
Search and orderView ordersView subscriptionsView data collectionsManage areas of interestBasemaps Viewer
Analyze
BrowserConfigurationsRequest Builder
Learn
DocumentationPlanet UniversityTerms of Use
Other
ExplorerStoriesTasking DashboardFeatures Manager

© 1994 Planet Labs PBC. All rights reserved. | Privacy Policy | California Privacy Notice |
Your Privacy Choices | Cookie Notice | Terms of Use