Hi Scott,

We’ve created a trial account with a duration of a month for your user. The expected behavior is to get the prompt to create such account when you enter into dashboard for the first time.

We will look into it to prevent this happening again,

Thanks for reporting.

Ignasi Espinosa

Hello,

I encountered the same error after signing up for my account. Could you help me solve this issue?

Thank you.

Hi @onatkutdagtekin,

we have started your trial.

Best,

Grega

Hello,

I also have the same problem, can you please look at my account as well?

Thanks.

Sure, done. Sorry about it.

Hi Jan

Please check again, should be working ok. Report back if that is not the case.

All the best